ThyssenKrupp Elevator’s ITS has the experience, dedication and the work ethic to help support the local service operations. ITS field technicians provide an immediate telephone response to help troubleshoot when difficult technical problems occur. One of the many services provided by ITS is on-site technical support for issues which cannot be resolved over the telephone. ITS field technicians are fully trained on the full range of our competitors’ products and are available at short notice to travel to site.